Privacy & Terms

Website Terms & Conditions and Privacy Policy Agreement

Effective Date: [01/01/2023]

By accessing or using the website, services, or any content provided by Calming Hearts Home Healthcare, LLC (referred to as "we," "our," or "us"), you agree to comply with and be bound by these Terms and Conditions and Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

1. Privacy Policy

Data Collection
We collect personal information from users in the course of providing our services, which may include:

  • Personal Information: Name, email address, phone number, physical address, and other personal details provided via forms, communications, or consultations.
  • Non-Personal Information: We may collect general data about your visit, such as browser type, IP address, operating system, and referral sources for the purpose of improving the website.

How We Use Your Data
The information we collect is used solely to:

  • Provide and improve our services.
  • Process consultation requests and appointments.
  • Communicate with you regarding your consultation and services.
  • Address inquiries and provide customer support.

Data Security
We take reasonable measures to protect your personal data from unauthorized access or disclosure. All sensitive information (e.g., credit card data) is encrypted and transmitted securely via SSL encryption.

Third-Party Sharing
We do not sell, trade, or rent your personal data to third parties. Your information will not be shared with external entities except for the following purposes:

  • To trusted service providers or partners who assist in the operation of our services, including payment processors or healthcare service providers.
  • As required by law, such as to comply with a subpoena, court order, or legal process.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request that we delete your personal information by contacting us.

Cookies
Our website uses cookies to improve your experience. These cookies allow us to remember your preferences, personalize your visit, and analyze web traffic. You can control the use of cookies through your browser settings.

2. Terms of Service

Services Provided
Calming Hearts Home Healthcare, LLC offers services related to in-home care, medical supplies, and therapy services. These services include but are not limited to:

  • Personal care and assistance with daily living activities.
  • Delivery and setup of medical equipment and supplies.
  • Physical and occupational therapy services.

Eligibility
By using this website and our services, you confirm that you are at least 18 years of age or have obtained consent from a guardian or parent. If you are providing information on behalf of someone else, you confirm that you have the authority to do so.

Consultation and Services Agreement
When you request a consultation or any service from us, you agree to the terms and conditions for that service, including:

  • Providing accurate and complete information during consultations.
  • Attending scheduled appointments or notifying us at least 24 hours in advance for rescheduling or cancellations.

Payment Terms
Services may be subject to fees, which will be outlined during consultations or upon agreeing to services. Payments must be made in accordance with the terms provided at the time of service agreement. We accept payments via secure methods, and you agree to ensure that payment is made on time.

Limitation of Liability
To the fullest extent permitted by law, Calming Hearts Home Healthcare, LLC will not be liable for any direct, indirect, incidental, or consequential damages that arise from the use of our services, including but not limited to medical complications, accidents, or delays.

Intellectual Property
All content on this website, including text, images, logos, and graphics, are owned by Holleman Strategic Solutions, LLC or its licensors and are protected by copyright law. You may not reproduce, distribute, or use any of this content without prior written permission from us.

Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [North Carolina/USA], without regard to its conflict of law principles. Any legal action or proceeding related to these terms must be brought in the appropriate courts in [North Carolina/USA].

3. Consent for Communication

By using this website or requesting services, you consent to receive communications from us via the provided contact methods (e.g., phone, email). These communications may include:

  • Service-related messages (appointment confirmations, updates, etc.).
  • Informational communications about your care or service.

You can opt-out of marketing or non-essential communications at any time by contacting us.

4. Consent for Data Processing

By using this website, you consent to the processing of your personal data as described in this Privacy Policy. You have the right to withdraw consent at any time, but such withdrawal will not affect the legality of any processing done prior to the withdrawal.

5. Changes to Terms and Privacy Policy

Calming Hearts Home Healthcare, LLC reserves the right to update or modify these Terms and Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed of any updates.

6. Contact Information

If you have any questions or concerns regarding this Agreement or our Privacy Policy, please contact us at:

Calming Hearts Home Healthcare, LLC
email: [info@calmingheartshhc.com]

By using our website and services, you acknowledge and agree to the terms outlined above. Continued use of the site will signify your acceptance of any changes to these terms.